About this course
This course introduces students to the essential principles and practices of administrative office work. It focuses on the development of organizational, technical, and interpersonal skills necessary for success in today’s professional workplace. Students will learn about office organization, records management, business communication, scheduling, workplace technology, and professional etiquette while gaining hands-on experience in supporting executives and teams.
Learning Objectives:
By the end of this course, students will be able to:
- Demonstrate effective professional communication in written, oral, and digital formats.
- Apply records and information management techniques to maintain efficiency and accuracy.
- Use office technology, software, and tools to perform daily administrative tasks.
- Manage schedules, meetings, and travel arrangements in an organized manner.
- Display professionalism, adaptability, and ethical decision-making in administrative roles.
Target Audience:
- Students preparing for careers as administrative assistants, office managers, or executive support professionals.
- Current professionals seeking to upgrade their administrative and organizational skills.
- Small business owners and entrepreneurs who manage their own office functions.
Course Format:
- Lectures & Discussions: Core concepts and industry best practices.
- Hands-On Practice: Document preparation, records handling, and office software simulations.
- Case Studies & Role-Playing: Real-world scenarios to develop problem-solving and teamwork skills.
- Assessments: Quizzes, projects, and practical assignments to measure applied knowledge.
Expected Outcomes:
- Upon successful completion of the course, students will be able to:
- Communicate effectively with colleagues, managers, and clients.
- Organize office operations to ensure efficiency and productivity.
- Utilize office technology and digital tools with confidence.
- Support executives and teams by managing scheduling, meetings, and travel logistics.
- Contribute to a professional and ethical workplace environment.
- Support executives and teams by managing scheduling, meetings, and travel logistics.
- Contribute to a professional and ethical workplace environment.
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Module 1: Introduction
1 Parts
Brief introduction
4.67 MB
Module 11: Successfully Executing the Guide
1 Parts
Successfully Executing the Guide
17.6 MB
Module 10: Shred Office Procedure
1 Parts
Shred Office Procedure
16.46 MB
Module 9: What not to Include in Your Procedure
1 Parts
What not to Include in Your Procedure
18.09 MB
Module 8: Organizing Your Binder
1 Parts
Organizing Your Binder
18.2 MB
Module 7: What to Include in your Binder II
1 Parts
What to Include in your Binder II
18.31 MB
Module 6: What to Include in your Binder I
1 Parts
What to Include in your Binder I
24.79 MB
Module 5: The Top Five Procedures
1 Parts
The Top Five Procedures
22.02 MB
Module 4: Identifying Procedure
1 Parts
Identifying Procedures
22.15 MB
Module 3: Gathering the Right Tools
1 Parts
Gathering the Right Tools
24.03 MB
Module 2: The Reason for Administrative Procedures
1 Parts
Office Administrative Procedures
31.87 MB
Module 12: Conclusion
1 Parts
Conclusion
2.43 MB
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